Looking to add a new revenue stream to your business?
With straightforward pricing and industry-leading protection, FixFactor
plans practically sell themselves. But you can sell them too, and earn
$20-25 per plan!
Start selling phone and device protection plans in minutes.
New, used, refurbished, unlocked, any make/model or carrier.
Offer repairs? Get approved as an FixFactor Repair Partner as well.
Sell Protection to Increase Revenue
Sell Protection to Increase Revenue
Once you’ve registered on FixFactor’s Partner Platform, you can begin selling plans immediately. FixFactor
offers two different plans: Phone-only and our “Everything Protected” FixFactor Plan.
For each plan sold, partners currently receive $20 per Phone-only plan and $25 per FixFactor Plan!
This referral fee compensation is subject to change. It may be raised during promotions, through
achieving certain bonuses, or as a reward for high-volume sellers.
Check out the information on our plans below, a comparison chart of
their terms and inclusions, and our FAQs.
Protect any phone against damage,
breakdowns, and theft
per month
Protect 1 phone + all your electronic devices
and more (25 items total)
per month
| Items Protected: | Phone-Only Protection Plan | "Everything Protected" FixFactor Plan |
|---|---|---|
| One (1) Phone | ||
| Laptops, tablets, and all your other electronics |
||
| TVs, speakers, gaming consoles and more |
||
| Photography gear | ||
| Musical instruments and audio gear | ||
| Sports equipment |
| Cost | $6 – $12 /month |
$15 /month |
| Phone damage deductibles | $29 – $99 |
$29 – $99 |
| Phone theft/replacement deductibles and more |
$75 – $99 |
$75 – $99 |
| Damage deductibles (other items) |
N/A |
$99 |
| Theft deductibles (other items) |
N/A |
$99 |
We ask our partners to familiarize themselves with the below
information about FixFactor’s protection plans, protection inclusions, and
our claims processes.
You can also find information pertaining to referral payouts and how to
become an approved FixFactor Repair Partner.
For accidental damage claims, we do not require the original purchase receipts for the items you want to protect on your plan. While the receipt would be preferred, you can establish proof of ownership through other means.
For items purchased used or through a third-party marketplace platform such as Craigslist, eBay, Facebook Marketplace, or OfferUp, you may request an email be sent to you by the seller stating what you bought, when you bought it, and how much you paid for it. If an item was gifted to you, you may need to ask the gift giver for a statement that says as much.
For theft claims, proof of purchase will need to be provided. If you don't have the original receipt of your purchase, you can try to contact the original seller or retailer, as they typically have records of past transactions. You can try providing your name, phone number, email, or credit card number to try and track down a receipt for something you purchased.
You can also provide our team a record of your credit card or bank statement showing the date and amount paid for an item. Finally, if you purchased an item through a marketplace or from a private seller, you can provide a record of, for instance, a PayPal or Venmo transaction.
If you lose one of your belongings, you'll need to evaluate the situation to determine whether it qualifies as theft or what's called "mysterious disappearance" (i.e., you simply misplaced your belonging and have no idea where it went).
Use tools like Find My iPhone or Google's Find My Device to try and recover your phone; similar services exist to track down a missing laptop or tablet. Take screenshots or record evidence of your attempts to recover your phone to provide the most complete set of evidence you can with your claims.
To receive reimbursement for a stolen phone, you must be able to share the location timeline of the device.If you have an Android device:Make sure Find My Device is working and enabled. Go to your web browser, search for "Find My Device" and click the first result. Make sure you can see the device on a map displaying "last known location" along with the device name, make, and model.
If you have an iPhone:
The "Find My" app on iOS does not provide a history of your device's location, which can help provide proof of theft for your claim. Download the Google Maps app and be sure it is set to allow location access at all times. You can verify that your Google Maps timeline is available by checking here:
https://www.google.com/maps/timeline
You will only need to show Fixfactor your location history if your phone is stolen. Your location data will not be used for any purpose other than to verify your claim.
The protection you get with an Fixfactor Plan will cover theft of any item, but it will only cover "mysterious disappearance" of phones for customers who have signed up for an annual payment plan. The deductible for a lost phone for those on annual plans ranges from $99 to $399, depending on the make and model.
Plans cannot be shared with friends, family members, or anyone else. All plans are per individual and will only cover items that the account holder owns.
All accounts may have up to one (1) phone on them. To add more phones, you must purchase additional plans. Either phone-only or an Adult and/or Student "Everything Protected" Fixfactor Plan.
New Customers:
– Purchase "Everything Protected" Fixfactor Plans for your family/group: CLICK HERE
– Purchase multiple Phone-only protection plans: CLICK HERE
Current Members:
– Contact our billing team via Chat or email billing@getFixfactor.com to add additional plans for new members/devices
Your protection begins at 12:01 a.m. Standard Time at the location of your property the day after your account is created and payment is current and activation is completed.
There is a waiting period of up to 30 days for accidental damages or theft to be eligible for reimbursement from your plan. In situations where ample photo/video evidence is available when reviewing your reported loss and claim, this waiting period may be waived for losses from accidental damages.
Be sure to follow all instructions within your account for adding photos and information for your items.
Photos of phones and tablets should be uploaded using the phone's own cameras (front and rear) to provide pictures of the front (screen) and back sides of the device by taking the photos in front of a mirror. A photo of the phone's "About" page in settings should also be provided by using another device (do not provide a screenshot) and the serial # of the device should be visible.
Photos of laptops and computers should be taken by including a photo of the device with the screen powered on and also displaying the "about" page showing the specs and serial # of the computer.
Photos of TVs should also be taken where the screen is powered on and displaying video/image. Also include photo of the serial #. For gaming consoles, be sure to include photos that show the device powered on with image/video visible on a display. Do not just include photos of the gaming console itself if it has no screen.
Yes!
Your items are eligible for coverage through Fixfactor regardless of their age, where they were purchased, or whether they were purchased new or used.
See the list of eligible items here
For items purchased used or through a third-party marketplace platform such as Craigslist, eBay, Facebook Marketplace, or OfferUp, you will need to contact the seller and request an emailed statement that identifies the item, the date it was purchased, and the amount paid. This can suffice as a purchase receipt if you need to provide one during a claim. This also applies to items that you paid for in cash. If you paid for the item via Venmo, PayPal or another payment app, you can take a screenshot of the payment.
a href="#" target="_blank" rel="noopener">Read more here about how purchase receipts are not required for coverage.
NOTE: For phones, mechanical/electrical issues are covered regardless of when you purchased the phone and whether it was purchased used, new, or refurbished. It just needs to be undamaged and fully functional at the time you register. For all other items, the below conditions apply.
Our Fixfactor Plan ($15/month plan that protects 1 phone + 25 items) includes a mechanical/electrical components failure protection guarantee for all your portable electronic devices (such as laptops, tablets, smartwatches, and headphones) and TVs that lasts for 36 months from the date of purchase of each device.
Portable electronic devices and TVs you add to your Fixfactor account for this protection must have been purchased "new" by you either within the 120 days prior to your registration, or anytime after you registered your plan. You must upload your purchase receipt with each device you wish to have this protection to your Fixfactor account. It's basically like having FREE 3-year mechanical warranties on all of your portable electronic devices and TVs!
Terms:For any of your portable electronic devices or TVs which already have an active warranty which covers mechanical/electrical component failures (either provided by the manufacturer of the device, a retailer/reseller, or third party) any claims pertaining to mechanical/electrical component failures would first go through your existing/included warranty.
After any existing warranty expires covering mechanical/electrical failures for your eligible devices, Fixfactor would take over for the remainder of the 36 month period that began on the date of purchase of the eligible portable electronic device or TV.
A portable electronic device is defined as any device which requires either an internal, or external battery to operate. In addition to portable electronics, this protection and these terms also apply to TVs. All claims are still subject to your plan's standard service fees/deductibles.
This special protection ends for your devices if you cancel your plan with Fixfactor and cannot be resumed even if you choose to then re-enroll with Fixfactor at a later point in time.
For accidental damage claims, we do not require the original purchase receipts for the items you want to protect on your plan. While the receipt would be preferred, you can establish proof of ownership through other means.
For items purchased used or through a third-party marketplace platform such as Craigslist, eBay, Facebook Marketplace, or OfferUp, you may request an email be sent to you by the seller stating what you bought, when you bought it, and how much you paid for it. If an item was gifted to you, you may need to ask the gift giver for a statement that says as much.
For theft claims, proof of purchase will need to be provided. If you don't have the original receipt of your purchase, you can try to contact the original seller or retailer, as they typically have records of past transactions. You can try providing your name, phone number, email, or credit card number to try and track down a receipt for something you purchased.
You can also provide our team a record of your credit card or bank statement showing the date and amount paid for an item. Finally, if you purchased an item through a marketplace or from a private seller, you can provide a record of, for instance, a PayPal or Venmo transaction.
No.
Fixfactor coverage does not apply to any damage, theft, or loss that affects your car or motor vehicle (such as a street scooter or motorcycle), nor any items incorporated or mounted/installed in or on the interior/exterior of your vehicle. You’ll have to go through your auto insurance to recover any such losses.
However, your coverage does apply to items inside your car that are damaged or stolen, as long as you are able to provide proof of forced entry into the vehicle which indicates that your doors/windows/trunk/cargo bags were closed and locked.
Just as with any other claims for theft, you must also provide a copy of your filed police report.
Renter’s insurance (from Lemonade, Jetty, or other established insurance providers) typically covers losses to your property from damage or theft only when you’re at home and does not cover accidental damage like dropping your phone or spilling coffee on your laptop.
Accidental damage such as cracked screens, spills, and drops are more than 12 times as likely to happen as losses that renters’ policies will even cover.
Additionally, the deductibles on renters’ policies for losses from damage like fires, floods, or break-ins are usually $250-$1,000 – much higher than the deductible you would pay for any Fixfactor claim.
Furthermore, the cost of your renters’ or homeowners’ insurance coverage may increase when you do file a claim. The cost of your Fixfactor coverage will never increase from claims, no matter how many you file!
The short answer: because Fixfactor is using technology to make facilitating and managing protection for your stuff more efficient and less costly. Typical insurers charge really high fees on the insurance and protection plans you buy because of the work involved in processing policies and claims.
At Fixfactor, we’re changing that – enabling our customers to get comprehensive, affordable and straightforward protection. We’re ending the need to buy protection plans or insurance at the point of sale every time you get something new. Just add it to your Fixfactor plan, and you’re covered!
In a word, yes! Fixfactor is a legitimate and insured U.S. corporation with backing from an “A” Rated insurer, and we’re rated “Excellent” on TrustPilot.
Fixfactor was founded in 2019, initially covering college students only with our unique protection plan that protects all of your eligible personal items for one simple, affordable monthly fee.
After working with a few large college organizations, we began the process of getting the same amazing protection plan approved to sell to anyone.
At the start of 2020, we soft-launched our “Everything Protected” Fixfactor Plan! Now we’re trying to spread the word so people can start protecting the stuff they care about and rely upon in an affordable and easy way. Think of us as the Spotify of protection plans – just as Spotify bundled together all the songs people wanted to hear in one convenient package, we’re bundling together protection for all your most valuable personal possessions – starting with your phone, but including up to 25 other items, including laptops, TVs, audio equipment, sports gear, and much more.
We also added simple, affordable phone-only protection plans in November 2020.)
With Fixfactor, you’ll have:
YES! As long as you’re a U.S. or Canadian resident with our protection, your items are fully protected when you travel or are living/staying abroad. ANYWHERE IN THE WORLD!
The same procedures apply for filing claims if any of your items are affected by accidental damage or theft while you are abroad. Check our article here on how claims work.
Fixfactor will send you the funds for your claim payout electronically so you can get a repair or replacement where you are.
Please note that if your claim requires an item replacement, funds will be sent to you equal to the cost of replacement for your item based upon U.S. prices.
To upgrade your coverage, just email us at billing@getFixfactor.com for help with changing your coverage plan. We’ll update your plan and confirm the changes with the insurance company so that your plan can have a higher coverage limit to accommodate your more expensive items, or a higher per incident limit for your stuff.
For Student Plans, we have coverage limits that range from $2,000 to $6,000 per incident in increments of $1,000, all with a $49 deductible.
For Adult Plans, we currently offer plans with per incident coverage limits of $2,000 – $6,000 in increments of $1,000, all with a $99 deductible.
If you want to protect multiple phones on a single plan, you may need to upgrade your coverage with an add-on or purchase additional Fixfactor Plans.
Your protection begins at 12:01 a.m. Standard Time at the location of your property the day after your account is created and payment is current and activation is completed.
There is a waiting period of up to 30 days for accidental damages or theft to be eligible for reimbursement from your plan. In situations where ample photo/video evidence is available when reviewing your reported loss and claim, this waiting period may be waived for losses from accidental damages.
Be sure to follow all instructions within your account for adding photos and information for your items.
Photos of phones and tablets should be uploaded using the phone’s own cameras (front and rear) to provide pictures of the front (screen) and back sides of the device by taking the photos in front of a mirror. A photo of the phone’s “About” page in settings should also be provided by using another device (do not provide a screenshot) and the serial # of the device should be visible.
Photos of laptops and computers should be taken by including a photo of the device with the screen powered on and also displaying the “about” page showing the specs and serial # of the computer.
Photos of TVs should also be taken where the screen is powered on and displaying video/image. Also include photo of the serial #. For gaming consoles, be sure to include photos that show the device powered on with image/video visible on a display. Do not just include photos of the gaming console itself if it has no screen.
Yes!
Your items are eligible for coverage through Fixfactor regardless of their age, where they were purchased, or whether they were purchased new or used.
See the list of eligible items here.
For items purchased used or through a third-party marketplace platform such as Craigslist, eBay, Facebook Marketplace, or OfferUp, you will need to contact the seller and request an emailed statement that identifies the item, the date it was purchased, and the amount paid. This can suffice as a purchase receipt if you need to provide one during a claim. This also applies to items that you paid for in cash. If you paid for the item via Venmo, PayPal or another payment app, you can take a screenshot of the payment.
Read more here about how purchase receipts are not required for coverage.
Yes!
You may cover any phone that is yours and in your possession. It does not need to have been paid for in full.
Many of our customers buy phones on installment plans through their cellular carriers or other retailers.
When you register for Fixfactor, you’ll go through essentially the normal process to add a financed phone to your account. The only difference is that instead of uploading a receipt, you’ll just need to download a PDF or take a screenshot of your most recent bill/statement from the cellular carrier or retailer showing your installment payment and the type of device.
Please note that for any claim on a leased/financed phone that requires device replacement, the balance you owe for the device will have to be paid off fully before you can receive your remaining claim reimbursement.
For accidental damage claims, we do not require the original purchase receipts for the items you want to protect on your plan. While the receipt would be preferred, you can establish proof of ownership through other means.
For items purchased used or through a third-party marketplace platform such as Craigslist, eBay, Facebook Marketplace, or OfferUp, you may request an email be sent to you by the seller stating what you bought, when you bought it, and how much you paid for it. If an item was gifted to you, you may need to ask the gift giver for a statement that says as much.
For theft claims, proof of purchase will need to be provided. If you don't have the original receipt of your purchase, you can try to contact the original seller or retailer, as they typically have records of past transactions. You can try providing your name, phone number, email, or credit card number to try and track down a receipt for something you purchased.
You can also provide our team a record of your credit card or bank statement showing the date and amount paid for an item. Finally, if you purchased an item through a marketplace or from a private seller, you can provide a record of, for instance, a PayPal or Venmo transaction.
After you file a claim for your Apple devices, we’ll direct you to the closest repair provider able to handle your claim and provide repairs for your item.
If no nearby repair provider is able to service your Apple devices, you can go directly to an Apple Store or use Apple’s mail-in services for repairs. We’ll never require you to ship us your Apple devices!
We want your items fixed ASAP.
All repairs that are completed through your claims with Fixfactor at any repair provider are also backed by a 12 month warranty!
To upgrade your coverage, just email us at billing@getFixfactor.com for help with changing your coverage plan. We’ll update your plan and confirm the changes with the insurance company so that your plan can have a higher coverage limit to accommodate your more expensive items, or a higher per incident limit for your stuff.
For Student Plans, we have coverage limits that range from $2,000 to $6,000 per incident in increments of $1,000, all with a $49 deductible.
For Adult Plans, we currently offer plans with per incident coverage limits of $2,000 – $6,000 in increments of $1,000, all with a $99 deductible.
If you want to protect multiple phones on a single plan, you may need to upgrade your coverage with an add-on or purchase additional Fixfactor Plans.
The short answer: because Fixfactor is using technology to make facilitating and managing protection for your stuff more efficient and less costly. Typical insurers charge really high fees on the insurance and protection plans you buy because of the work involved in processing policies and claims.
At Fixfactor, we’re changing that – enabling our customers to get comprehensive, affordable and straightforward protection. We’re ending the need to buy protection plans or insurance at the point of sale every time you get something new. Just add it to your Fixfactor plan, and you’re covered!
NOTE: For phones, mechanical/electrical issues are covered regardless of when you purchased the phone and whether it was purchased used, new, or refurbished. It just needs to be undamaged and fully functional at the time you register. For all other items, the below conditions apply.
Our AKKO Plan ($15/month plan that protects 1 phone + 25 items) includes a mechanical/electrical components failure protection guarantee for all your portable electronic devices (such as laptops, tablets, smartwatches, and headphones) and TVs that lasts for 36 months from the date of purchase of each device.
Portable electronic devices and TVs you add to your AKKO account for this protection must have been purchased “new” by you either within the 120 days prior to your registration, or anytime after you registered your plan. You must upload your purchase receipt with each device you wish to have this protection to your AKKO account.
It’s basically like having FREE 3-year mechanical warranties on all of your portable electronic devices and TVs!
Terms:
For any of your portable electronic devices or TVs that already have an active warranty which covers mechanical/electrical component failures (either provided by the manufacturer of the device, a retailer/reseller, or third party) any claims pertaining to mechanical/electrical component failures would first go through your existing/included warranty.
After any existing warranty expires covering mechanical/electrical failures for your eligible devices, AKKO would take over for the remainder of the 36-month period that began on the date of purchase of the eligible portable electronic device or TV.
A portable electronic device is defined as any device which requires either an internal or external battery to operate. In addition to portable electronics, this protection and these terms also apply to TVs. All claims are still subject to your plan’s standard service fees/deductibles.
This special protection ends for your devices if you cancel your plan with AKKO and cannot be resumed even if you choose to re-enroll with AKKO at a later point in time.
Fixfactor makes protecting people's stuff easier, and more affordable.
Fully digital process. Users receive an SMS the moment they’re registered. Activated in minutes.
Users manage the items they want protected in our easy-to-use app. Add/remove items any time.
Seamless claims process. Often same-day repairs for phones! Instant digital payouts.